ArtPix 3D vs Crystal Prints: Prices, Shipping and Returns

Last verified: September 2026.

ArtPix 3D Editorial Team · Updated September 2026 · 8 min read

ArtPix 3D vs Crystal Prints is a choice between two US companies that engrave photographs inside K9 crystal, one in Illinois and one in Virginia, with entry rectangles ten dollars apart that are not the same size. This ArtPix 3D vs Crystal Prints review sets out the entry price by size, production and delivery, the engraving, the proof step, the review records and the add-ons, all read on 28 September 2026.

Quick answer: ArtPix 3D suits an order with a date on it: production starts the same day on orders before 2 PM CT, the free 3D Model Preview arrives within 4 to 16 hours, and a return within 30 days of delivery is refunded. Crystal Prints suits a buyer who wants a larger block for less: their 3 1/8 in rectangle is $79 against $89 for our nearest size, with text and gift box included.

The two companies

ArtPix 3D is the trading name of ARTPIX, LLC. It has made photo crystals since 2017 at its own facility in Elk Grove Village, Illinois, alongside other photo products.

Crystal Prints is Crystal Prints Inc., a family-owned company in Williamsburg, Virginia, that has made crystal gifts since 2004. It engraves on its own subsurface laser engravers and lists 82 products in 33 categories on its site.

Which entry crystal costs less?

The two entry rectangles differ in size, so this row compares entry prices, not the same object. Our Mini is 1.57 x 1.57 x 2.36 in; their Small is 3 1/8 x 2 x 2 in. A second pair, below, matches the size.

ArtPix 3D: entry crystal

• Product: 3D Crystal Rectangle, Mini, 1.57 x 1.57 x 2.36 in
• List price: $69
• Lowest published price: $59, a sale price on 28 September 2026
• Highest price for the same product: $699, at the Titan size, 3.94 x 7.09 x 11.22 in
• Included in the price: the crystal, a gift box and text engraving; the LED base is extra; shipping is free from $79

Crystal Prints: entry crystal

• Product: 3D Photo Crystal Block, Small, 3 1/8 x 2 x 2 in
• List price: $79
• Lowest published price: $79, with no sale running on 28 September 2026
• Highest price for the same product: $339, at XXlarge, 7 x 4 3/4 x 3 1/8 in
• Included in the price: the crystal, a velvet-lined gift box and engraved text; the LED base is extra

At the entry price ours is $69 against $79, but theirs is the larger block. Matched by size, the row goes to them: our Small rectangle, 1.97 x 1.97 x 3.15 in, is $89, their Small at 3 1/8 x 2 x 2 in is $79. Their cheapest 3D crystal of any shape is a 2 x 2 x 2 in cube at $69, the same price as our Mini. Our rectangle runs to eight sizes, theirs to five.

How fast does each one ship?

ArtPix 3D: shipping and returns

• Production: the same day on orders placed before 2 PM CT, the next day after; Sundays excepted
• Delivery in the US: free shipping in 1 to 4 days on orders from $79; Standard $9.99 in 1 to 3 days; Express $19.99 in 1 to 2 days; High Priority Express $39.99 in 1 day
• International: published windows for Australia, Canada, Germany, New Zealand and the UK, with a free option at 4 to 9 days
• Return window: 30 days from delivery
• Returning a piece with nothing wrong with it: a refund to the original payment method, in the original packaging

Crystal Prints: shipping and returns

• Production: 2 work days for most orders, per the site banner and FAQ; the shipping policy says orders normally ship within 5 business days
• Delivery in the US: UPS or USPS; the banner states free shipping in the continental USA, while the shipping policy says the rate depends on weight and location and is shown before checkout
• International: nothing published
• Return window: the item must be returned within 30 days of purchase, for a remake
• Returning a piece with nothing wrong with it: all sales are final; a free remake if the buyer is not satisfied, with the item mailed back with a signed letter and the original receipt

Production is where the two part. We engrave on the day an order arrives before 2 PM CT, so the 1 to 4 days of free shipping already contain the making of the crystal. Crystal Prints gives 2 work days in one place and 5 business days in another; for a fixed date, ask them which applies.

After delivery they remake the piece and take no returns; our return policy refunds a return within 30 days of delivery. Their clock starts at purchase, ours at delivery.

Is the engraving the same?

ArtPix 3D: engraving

• Method: subsurface laser engraving, 2D and 3D, in K9 crystal
• Photo preparation: free AI photo enhancement at upload; a team of modelers builds the 3D model by hand
• Higher-detail option: HD Engraving from $19 and Ultra HD Engraving from $24 on the Mini, added to the crystal already chosen
• Where it is made: Elk Grove Village, Illinois

Crystal Prints: engraving

• Method: subsurface laser engraving in K9 optical crystal, 2D or 3D
• Photo preparation: in-house photo editors enhance each image, with AI enlargement for small photos
• Higher-detail option: none published
• Where it is made: Williamsburg, Virginia

Method and crystal grade are the same, so the material decides nothing. The difference is who prepares the photo: their own editors, as part of the price, against automatic enhancement plus a 3D model built for the order here, with higher detail as an option.

What do you see before it is engraved?

ArtPix 3D: ordering

• Preview: a free 3D Model Preview, built from the uploaded photo and sent within 4 to 16 hours of the order
• Approval: approve it or ask for adjustments before engraving begins

Crystal Prints: ordering

• Preview: an optional free proof, emailed after editing, showing the layout of the photo on a template of the chosen crystal
• Approval: changes until it is approved
• Effect on timing: choosing the proof delays processing by one or more days

Both let the buyer see the layout before anything is engraved. Ours is a 3D model of the engraving, sent without being asked for. Theirs is a layout proof on request, and asking for it moves the dispatch date.

Which review record can you check?

ArtPix 3D: reviews

• Platform: Trustpilot, claimed since November 2018
• Rating: 4.7 from more than 63,800 reviews
• Replies to negative reviews: 99%, typically within 24 hours

Crystal Prints: reviews

• Platform: Shopper Approved; their Trustpilot profile is unclaimed with no reviews
• Rating: 4.9 from 1,127 reviews on Shopper Approved; the newest reviews shown on that profile are dated February 2022

The two records sit on different platforms and are not measured the same way. Theirs combines 533 checkout and 594 post-delivery reviews; ours is the Trustpilot figure shown on our reviews page.

What can be added to the order?

ArtPix 3D: add-ons

• Text engraving: free
• Gift wrapping: $9.99 list for a Mini to Large crystal, $4.99 on 28 September
• Support: 9 AM to 9 PM Central Time

Crystal Prints: add-ons

• Text engraving: free
• Gift wrapping: $19.95
• Support: phone 9 AM to 5 PM, Monday to Friday

Gift wrapping is $9.99 here against $19.95 there.

Where ArtPix 3D is the better choice

For an order with a date on it, given same-day production. For approving a 3D model of the engraving rather than a flat layout, without adding days. For money back rather than a remake on a change of mind. For delivery outside the US, and for a rectangle larger than 7 in.

Where Crystal Prints is the better choice

For a larger block at the entry price: their Small is $79 against $89 for our nearest size. For a photo that needs a person's hand, since their editors prepare every image in the price.

Where the difference does not matter

K9 crystal, subsurface engraving, free text and a layout shown before engraving are the same on both sides. None should decide the order.

Sources

Figures for this ArtPix3D and Crystal Prints comparison were read on 28 September 2026.

ArtPix 3D: the pages linked above, the product feed and the rectangle's product configuration.

Crystal Prints: the 3D Photo Crystal Block and Cube product pages and their size prices, the All Shapes listing, the shipping and return policy, the FAQ, the About and Contact pages, and their Shopper Approved and Trustpilot profiles.

Trustpilot: ArtPix.

Frequently asked questions

Is Crystal Prints better than ArtPix 3D?

On price for a block of the same size and photo editing by their own staff, yes. On production time, the 3D Model Preview, refunds on a change of mind, international delivery and sizes above 7 in, no. It comes down to whether the order has a date attached.

Is ArtPix 3D a good Crystal Prints alternative?

Yes, for an order that has to arrive by a date. ArtPix 3D engraves on the day an order arrives before 2 PM CT, sends a free 3D Model Preview within 4 to 16 hours and ships free in 1 to 4 days from $79. The entry rectangle is $69, though at 1.57 x 1.57 x 2.36 in it is smaller than their $79 block.

How much do 3D crystal prints cost at each company?

At ArtPix 3D the 3D Crystal Rectangle lists from $69 at the Mini size to $699 at the Titan. At Crystal Prints the 3D Photo Crystal Block runs from $79 at 3 1/8 x 2 x 2 in to $339 at 7 x 4 3/4 x 3 1/8 in, and their 3D cube starts at $69. Both include text engraving.

Can I return a crystal to Crystal Prints?

Not for a refund. Their shipping and return policy states that all sales are final, and offers a free remake instead, for a manufacturing defect or if the buyer is not satisfied. The item must be mailed back within 30 days of purchase with a signed letter and the original receipt. ArtPix 3D refunds a return made within 30 days of delivery.

Does Crystal Prints offer a proof before engraving?

Yes, on request. Choosing the optional proof in the product options sends an emailed layout of the edited photo on a template of the chosen crystal, with changes made until it is approved, and it delays processing by one or more days. ArtPix 3D sends a free 3D Model Preview on its crystal orders without being asked, within 4 to 16 hours.

Related from ArtPix 3D

• Is ArtPix 3D legit? The facts you can check yourself
• ArtPix 3D vs Beyond Memories, compared the same way
• Photo crystals in every shape