october 10, 2026

ArtPix 3D vs 3D Crystal: Prices, Shipping and Reviews

Last verified: September 2026.

ArtPix 3D Editorial Team · Updated September 2026 · 8 min read

ArtPix 3D vs 3D Crystal is a choice between two companies that engrave photographs inside K9 optical crystal and sell the same entry rectangle, 4 x 4 x 6 cm, at different list prices. Most comparisons are written by one of the two, this one included, so every figure here carries a source and a date. This ArtPix 3D vs 3D Crystal review sets out the entry price, production and delivery, the engraving, the order process, both review records and the add-ons, all read on 28 September 2026.

Quick answer: ArtPix 3D suits an order with a date on it and a buyer who wants text on the crystal included: production starts the same day on orders before 2 PM CT, the entry rectangle lists at $69 against $108, and text engraving is free against $9.50. 3D Crystal suits a buyer who wants free shipping on a small order, since theirs has no minimum against our $79, and HD detail included in the price rather than added.

The two companies

ArtPix 3D is the trading name of ARTPIX, LLC. It has made photo crystals since 2017 at its own facility in Elk Grove Village, Illinois, and sells other personalised photo products alongside them.

3D Crystal trades as 3DCrystal.com and is a division of Crystallize It Inc. It dates the brand to 2004 and lists production centers in Toronto, Florida and London.

Which entry crystal costs less?

Both entry crystals are the same rectangle at the same size, so this row is like for like. List prices come first, because sale prices move week to week.

ArtPix 3D: entry crystal

Product: 3D Crystal Rectangle, Mini, 1.57 x 1.57 x 2.36 in
List price: $69
Lowest published price: $59, a sale price on 28 September 2026
Highest price for the same product: $699, at the Titan size, 3.94 x 7.09 x 11.22 in
Included in the price: the crystal, a gift box and text engraving; the LED base is extra; shipping is free from $79

3D Crystal: entry crystal

Product: 3D Crystal Rectangle, Wide or Tall, Small, 2.5 x 1.5 x 1.5 in
List price: $108
Lowest published price: $69, shown against the $108 list price on 28 September 2026
Highest price for the same product: $1,500 list and $959 on 28 September, at Large Presidential, 10.7 x 7 x 3.2 in
Included in the price: the crystal and a gift box; text engraving is a $9.50 option; the LED base is extra; shipping is free

At list price the pair is $69 against $108, and on the day $59 against $69. A line of text under the photo adds $9.50 to theirs and nothing to ours.

How fast does each one ship?

ArtPix 3D: shipping and returns

Production: the same day on orders placed before 2 PM CT, the next day after; Sundays excepted
Delivery in the US: free shipping in 1 to 4 days on orders from $79; Standard $9.99 in 1 to 3 days; Express $19.99 in 1 to 2 days; High Priority Express $39.99 in 1 day
International: published windows for Australia, Canada, Germany, New Zealand and the UK, with a free option at 4 to 9 days
Return window: 30 days from delivery
Returning a piece with nothing wrong with it: a refund to the original payment method, in the original packaging

3D Crystal: shipping and returns

Production: 5 to 7 business days, given on their pages for shipping, production and delivery alike
Delivery in the US: free on every order to all 50 states; rush processing is available; no price list is published for faster methods
International: a separate UK site; no consumer delivery windows are published
Return window: report an issue within 30 days
Returning a piece with nothing wrong with it: a return authorisation and full credit toward a future order of equal value

The difference is where production sits. We engrave on the day an order arrives before 2 PM CT, so the 1 to 4 days of free shipping already contain the making of it. 3D Crystal gives 5 to 7 business days; its footer puts output at 1,200 crystals a day. For a gift with a fixed date, that gap decides it.

One term goes to them: shipping is free on any order, where ours starts at $79. What comes back differs: they credit a future order, while our return policy refunds the card.

Is the engraving the same?

ArtPix 3D: engraving

Method: subsurface laser engraving, 2D and 3D, in K9 crystal
Photo preparation: free AI photo enhancement at upload; a team of modelers builds the 3D model by hand
Higher-detail option: HD Engraving from $19 and Ultra HD Engraving from $24 on the Mini, added to the crystal already chosen
Where it is made: Elk Grove Village, Illinois

3D Crystal: engraving

Method: subsurface laser engraving in K9 optical crystal, 3D
Photo preparation: the photo is converted with their own Cockpit3D software
Higher-detail option: an HD treatment is included in the price, with no separate option to add
Where it is made: production centers in Toronto, Florida and London, per their About page

Method and crystal grade are the same, so the material decides nothing. Higher detail is sold differently: included at 3D Crystal, an option from $19 here, which keeps our entry price at $69 for a buyer who does not want it. If HD detail is the priority on a small crystal, this row goes to them.

What happens between the order and the engraving?

ArtPix 3D: ordering

Preview: a free 3D Model Preview, built from the uploaded photo and sent within 4 to 16 hours of the order
Approval: approve it or ask for adjustments before engraving begins

3D Crystal: ordering

Preview: a free 3D preview generated from the uploaded photo before the order is placed; a separate artist Digital Preview costs $10 and adds about 3 days
Approval: edits to the 3D model on request, free

Both show the engraving before it is made and take changes at no cost.

3D crystal photo reviews: the two records

ArtPix 3D: reviews

Trustpilot rating: 4.7 from more than 63,800 reviews, profile claimed since November 2018
Reviews in the last 12 months: 3,792
Replies to negative reviews: 99%, typically within 24 hours

3D Crystal: reviews

Trustpilot rating: 4.8 from 1,617 reviews, profile claimed since March 2017
Reviews in the last 12 months: 394
Replies to negative reviews: 88%, typically within 1 week

Both records sit on one platform, so the pair is comparable. Their rating is 0.1 higher; ours rests on 3,792 reviews in the past year against their 394, and our reviews page shows the same Trustpilot figure. Their site states more than 80,000 reviews without naming the platform.

What can be added to the order?

ArtPix 3D: add-ons

Text engraving: free
Gift wrapping: $9.99 list for a Mini to Large crystal, $4.99 on 28 September
Pop-up greeting card: $11.99 list, $9.99 on 28 September

3D Crystal: add-ons

Text engraving: $9.50
Gift wrapping: no wrapping option; every order ships in their gift box with a sleeve and a cleaning cloth
Pop-up greeting card: $10 to $12.75 added to a crystal order

Text changes the total on most orders: free here, $9.50 there.

Where ArtPix 3D is the better choice

For an order with a date on it: same-day production moves the whole delivery window forward. For a name or a date under the photo, since text is part of the price. For money back rather than credit on a change of mind, and for delivery outside the US.

Where 3D Crystal is the better choice

For an order under $79, since their shipping is free at any value. For HD detail included rather than added. For a buyer who weighs the rating over the volume behind it, 4.8 against 4.7.

Where the difference does not matter

The crystal is K9 and the method subsurface engraving on both sides, and the entry size is the same. Both show a preview before engraving, and both give 30 days to raise a problem. None of these should decide the order.

Sources

Every figure in this ArtPix3D and 3DCrystal comparison was read on 28 September 2026.

ArtPix 3D: the pages linked above, the product feed and the rectangle's product configuration.

3D Crystal: the Rectangle Wide and Tall product pages, Digital Preview, FAQ, return policy, About page and site footer.

Trustpilot: ArtPix and the 3DCrystal.com profile.

Frequently asked questions

Is 3D Crystal better than ArtPix 3D?

On free shipping for small orders, HD detail included and a Trustpilot rating 0.1 higher, yes. On production time, list price at the entry size, free text engraving, refunds and review volume, no. Which matters depends on whether the order has a date attached.

Is 3D Crystal a good ArtPix 3D alternative?

Yes, for the same entry rectangle at 4 x 4 x 6 cm in K9 crystal. The terms differ: their list price is $108 against $69, text costs $9.50 against free, shipping is free on any order against free from $79, and they publish 5 to 7 business days against production the same day on orders before 2 PM CT.

Which is the best 3D crystal photo company for a gift due this week?

The one whose production fits the date. ArtPix 3D engraves on the day an order arrives before 2 PM CT and ships free in 1 to 4 days from $79, or in 1 day at $39.99. 3D Crystal gives 5 to 7 business days, with rush processing on request.

Does 3D Crystal charge for text engraving?

Yes. Their product page lists text engraving as a $9.50 option on the rectangle, charged on top of the crystal. ArtPix 3D includes text engraving in the price of every crystal, so a name, a date or a short line under the photo adds nothing to the total at checkout.

Who has the better Trustpilot record, ArtPix 3D or 3D Crystal?

On rating, 3D Crystal; on volume and replies, ArtPix 3D. 3D Crystal rates 4.8 from 1,617 reviews, ArtPix 3D 4.7 from more than 63,800. In the last twelve months 3D Crystal collected 394 reviews and ArtPix 3D 3,792, and ArtPix 3D replied to 99% of negative reviews within about a day against their 88% within a week.

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